شروط الخدمة

Last updated: September 1, 2026

OVERVIEW

This website is operated by Varo Home. Throughout the website, the terms “we,” “us,” and “our” refer to Varo Home.

Varo Home provides this website, including all information, products, features, and services available through it, subject to your acceptance of these Terms of Service.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service and any additional policies referenced on the website, including our Return and Refund Policy and سياسة الخصوصية.

Please read these Terms of Service carefully before using our website. If you do not agree to these terms, you must not use the website or purchase our products.

1. ONLINE STORE TERMS

By using this website, you confirm that you are at least the legal age of majority in your country or place of residence, or that you have permission from a parent or legal guardian.

You must not use our products or services for any illegal or unauthorized purpose. You must not violate any applicable laws when using our website.

You must not transmit viruses, malicious code, or any technology intended to damage, interrupt, or interfere with the website or its users.

A violation of these terms may result in the suspension or termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service, cancel an order, or restrict access to the website when reasonably necessary, including in cases of suspected fraud, misuse, unauthorized activity, or violation of these terms.

You agree not to reproduce, copy, sell, resell, or exploit any portion of the website or service without our prior written permission.

Headings used in these terms are included for convenience and do not limit or affect their interpretation.

3. PRODUCT INFORMATION

We make reasonable efforts to display our products, materials, colors, dimensions, specifications, and images as accurately as possible.

However, colors may appear differently depending on your screen, lighting, and device settings. طبيعي materials such as wood, marble, fabric, leather, and stone may have variations in color, texture, grain, pattern, or finish. These natural variations are not necessarily considered defects.

مقاس خاصers are responsible for reviewing product dimensions and ensuring that products can fit through doors, elevators, stairways, corridors, and the intended installation area before placing an order.

Product descriptions, prices, specifications, and availability may be changed without prior notice.

4. PRICES AND PAYMENTS

All prices are displayed in the currency shown on the website. Applicable taxes, delivery fees, installation costs, or other charges will be displayed during checkout when applicable.

We reserve the right to correct pricing or product information errors. If an error affects an order you have already placed, we will contact you before processing the order. You may then confirm the corrected order or request cancellation and a refund.

You agree to provide current, complete, and accurate billing, delivery, and payment information.

All payments are subject to authorization and verification by the relevant payment provider.

5. ORDERS

Submitting an order does not guarantee acceptance. An order is considered accepted after we confirm it and begin processing it.

We may refuse or cancel an order for reasons including:

• Product unavailability
• Incorrect pricing or product information
• Payment authorization failure
• Suspected fraud or unauthorized activity
• Delivery limitations
• Violation of these Terms of Service

If we cancel a paid order, we will refund the amount paid for the cancelled item or order to the original payment method.

We may limit quantities purchased per person, household, payment method, or order.

6. CUSTOM AND MADE-TO-ORDER PRODUCTS

مقاس خاص-made, personalized, and made-to-order products may require additional production time.

مقاس خاصers are responsible for checking and approving all selected measurements, materials, colors, specifications, and customization details before confirming the order.

Once production has started, custom-made, personalized, and made-to-order products might not be eligible for cancellation, return, exchange, or refund, except when required by applicable law or when the product is confirmed to be defective or different from the approved order specifications.

7. SHIPPING AND DELIVERY

Delivery estimates are provided in good faith but are not guaranteed unless expressly stated otherwise. Delays may occur because of product availability, production requirements, courier delays, weather, public holidays, incorrect delivery information, or circumstances beyond our reasonable control.

مقاس خاصers are responsible for providing a complete and accurate delivery address and valid contact information.

The customer must ensure that the delivery location is accessible and suitable for receiving the product. Additional charges may apply if delivery cannot be completed because of restricted access, incorrect information, absence of an authorized recipient, or other circumstances within the customer’s control.

Risk of loss or damage passes as provided by applicable law and the relevant delivery arrangements.

8. ORDER CANCELLATIONS

You may request an order cancellation by contacting us at support@varohome.co as soon as possible.

Cancellation is not guaranteed after an order has been processed, prepared for shipment, shipped, or entered production.

مقاس خاص-made and made-to-order products cannot normally be cancelled after production has started, except where required by applicable law.

9. RETURNS AND REFUNDS

Returns, exchanges, cancellations, damaged items, and refunds are handled according to our Return and Refund Policy.

Our Return and Refund Policy forms part of these Terms of Service. مقاس خاصers should review it before placing an order.

Nothing in these terms limits any mandatory consumer rights available under applicable law.

10. DAMAGED OR INCORRECT PRODUCTS

مقاس خاصers should inspect their orders upon delivery.

If a product arrives damaged, defective, incomplete, or incorrect, please contact support@varohome.co within 48 hours of delivery. Include your order number and clear photographs or videos showing the product, packaging, and reported issue.

We will review the claim and may arrange a repair, replacement, replacement parts, collection, or refund, depending on the circumstances and applicable law.

11. ACCURACY OF WEBSITE INFORMATION

The content on this website is provided for general information. We make reasonable efforts to keep information accurate and current, but occasional errors, omissions, or outdated information may occur.

We reserve the right to correct errors and update information at any time, including after an order has been submitted. Where a correction materially affects your order, we will contact you before proceeding.

12. OPTIONAL TOOLS AND THIRD-PARTY SERVICES

Our website may provide access to payment providers, delivery companies, applications, or other third-party services.

These services may be subject to separate terms and privacy policies. We are not responsible for third-party services except to the extent required by applicable law.

You should review the relevant third party’s terms before using its services.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites. These links are provided for convenience and do not necessarily mean that we endorse or control those websites.

We are not responsible for the content, availability, security, products, or practices of third-party websites. Any use of a third-party website is at your own discretion and subject to its terms.

14. INTELLECTUAL PROPERTY

All website content, including the Varo Home name, logos, product images, designs, text, graphics, videos, and website layout, is owned by or licensed to Varo Home and is protected by applicable intellectual property laws.

You may use the website only for personal, non-commercial shopping purposes. You must not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

15. USER COMMENTS AND SUBMISSIONS

If you send us reviews, photographs, suggestions, feedback, or other content, you confirm that you have the right to provide that content.

Your content must not violate any law or the rights of another person. It must not contain unlawful, abusive, misleading, defamatory, or malicious material.

We may remove content that violates these terms or is otherwise inappropriate.

16. PERSONAL INFORMATION

The collection and use of personal information through our website are governed by our سياسة الخصوصية.

By using the website, you acknowledge that your information may be processed as described in that policy.

17. PROHIBITED USES

You must not use the website:

• For any unlawful or fraudulent purpose
• To violate intellectual property or privacy rights
• To submit false or misleading information
• To harass, abuse, harm, or discriminate against another person
• To distribute spam, malware, viruses, or malicious code
• To collect or track personal information without authorization
• To interfere with the website’s security or operation
• To attempt unauthorized access to the website, customer accounts, or related systems
• To scrape, copy, or commercially exploit website content without permission

We may restrict or terminate access for prohibited conduct.

18. DISCLAIMER OF WARRANTIES

We make reasonable efforts to provide a secure and reliable website. However, we do not guarantee that the website will always be uninterrupted, timely, secure, or error-free.

Products and services are provided according to their descriptions and any warranties required by applicable law.

Nothing in these terms excludes or limits warranties, remedies, or consumer rights that cannot legally be excluded.

19. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Varo Home will not be liable for indirect, incidental, special, or consequential losses resulting from the use of, or inability to use, the website or our services.

Our liability will not be excluded or limited where doing so would be unlawful, including liability resulting from fraud, willful misconduct, or any mandatory consumer protection obligation.

20. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Varo Home against claims, losses, or reasonable expenses resulting from your unlawful use of the website, your violation of these terms, or your infringement of another person’s rights.

21. SEVERABILITY

If any provision of these terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law. The remaining provisions will continue to be valid and enforceable.

22. TERMINATION

These Terms of Service remain effective until terminated by you or by us.

You may stop using our services at any time. We may suspend or terminate access if you violate these terms or use the website unlawfully.

Any obligations or liabilities incurred before termination will survive termination where appropriate.

23. ENTIRE AGREEMENT

These Terms of Service, together with the policies published on our website, constitute the entire agreement between you and Varo Home regarding your use of the website and purchase of products.

24. GOVERNING LAW

These Terms of Service are governed by the laws of the Arab Republic of Egypt, without limiting any mandatory consumer rights that may apply to you.

25. CHANGES TO THESE TERMS

We may update these Terms of Service when necessary. The latest version will always be published on this page with the updated revision date.

Your continued use of the website after changes are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.

26. CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Varo Home
Website: https://varohome.co
Email: support@varohome.co