Choosing your furniture
Start with the piece, then check the details that matter in your home.
FAQs
How can we help?
A few answers before you make yourself at home.
No matching questions. Try a different word or contact our team.
Can you help me choose the right piece?
Yes. Send us your room dimensions and a few reference images. Our team can help you compare pieces and think through the layout.
Can I choose a different material or finish?
Available choices vary by product. Check the options on the product page, or contact us with the piece you have in mind before placing an order.
Where can I find the dimensions?
Look in the product description and details. If a measurement is missing, ask us to confirm it before ordering. Do not estimate dimensions from a photograph.
Orders & delivery
Plan for the journey from our collection to your room.
Where do you deliver?
We deliver across Egypt. Share your location and the items you are considering so our team can confirm delivery arrangements.
When will my order arrive?
Delivery timing depends on the product and your location. The schedule is confirmed after your order. Contact us before ordering if you have a specific date in mind.
How much does delivery cost?
Shipping depends on the destination, product size and delivery requirements. Check the delivery charge shown for your order, and contact us if your address needs special access.
What should I check before delivery?
Measure doors, hallways, stairs and lift openings, as well as the space where the piece will sit. Tell us about access restrictions before delivery is arranged.
After your order
For help with a delivered piece, have your order number ready.
How do I request a return or exchange?
Contact our team within 14 days and we will explain the available return options. Include your order number and the item you want help with. Read the returns guide.
What if something arrives damaged?
Photograph the item and any relevant packaging, then contact us with your order number. Keep the packaging while our team reviews the issue and confirms the next step.
How should I care for my furniture?
Care depends on the material and finish. Start with our care guide and follow any instructions supplied with your piece. If unsure, ask us before using a cleaning product.